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Continuous Improvement


I was born in the Detroit area and am loyal to our sports teams. We have had our moments yet being a Lions fan is excruciatingly painful.

Let’s just pretend I am an outside consultant there to evaluate their success.


Here are a few stats:


  • They ended the 2021 season with 3 wins, 13 losses, and 1 tie

  • The last time they were the best team: 1957 (64 years ago)

  • They have made the playoffs 12 of those 64 years (18.8% of their opportunities) and their playoff record is 1 win/ 12 losses (7.7% success)

  • In 2008 they were 0- 16. Since then, 2-14; 6- 10; 10- 6; 4- 12; 7- 9; 11- 5; 7- 9; 9- 7; 9- 7; 6- 10; 3- 12; and 5-11. Including this season, 4 of 14 seasons had a winning record

  • They have had some phenomenal athletes and some strong coaches


There are just 2 constants in this equation: The owners and some of us die-hard fans. If my company had a record like that we would be out of business by now, (or the laughingstock of my industry).


Even as individuals, we should be trying to improve from year to year. I have long-term goals (5yrs, 10yrs, or more into the future), broken down into annual goals with strategies and even weekly tasks, aligned with those long-term goals. I stop to evaluate my progress monthly and adjust accordingly.


Here is one of the continuous improvement models I employ for my business Rein’s Life in Balance, LLC.


Continuous Improvement Model:


  • Define what we are going to do

  • What could change that we need to plan for?

  • Execute- Do what we said we were going to do

  • What’s the most effective way to implement the plan?

  • Measure- determine if we met our expectations

  • What data? Where would we get data from? What would be a significant difference?

  • Assess- figure out what we need to change going forward

  • What would success look like? How would we expand or start the cycle over again?


It makes me wonder if the Detroit Lions organization has ever really looked to improve their organization long term. Or are they winning just enough to keep us hungry and buying tickets? I will not run my organization that way, my clients deserve better.

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